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Accessibility statement


The University of the West of Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement applies to the University of the West of Scotland CPD website ( We run a number of other publically available websites but these will have their own Accessibility Statements.

Feedback and contact information

If you have a digital accessibility issue, question or comment relating to our website please contact us using the details below.

  • E-mail:
  • Postal address: High Street, Paisley, PA1 2BE We aim to respond to your email in 21 working days.

Remember to let us know exactly what it is you’re trying to find out about as this will help us help you. You can contact us if you:

  • are experiencing issues with accessing information or using the website
  • find an accessibility problem not listed in this statement
  • have positive feedback on the accessibility considerations made
  • need information on this website in a different format like accessible PDF or MS Word (please note that we cannot, at present, supply content in every format but will do our best to accommodate your needs)

Enforcement procedure and complaints

We aim to meet the needs of all our website users as best we can. The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not satisfied with our response and would like to make a complaint, please check our complaints procedure. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information about this website’s accessibility

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Please contact us if you observe an issue not listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):


This website is built and run using a third-party supplier, Arlo. As such, The University of the West of Scotland has limited control over addressing the non-compliance issues. We are currently progressing with a new solution which will address the issues by developing a new platform for CPD in-house. We expect this platform to be available early April 2021.

Below are known issues which are planned to be addressed when the in-house platform is developed:

  • Image with no alt attribute. The Arlo platform does not allow alternative text to be added. Most images are decorative however, no empty alt tag can be created. This fails success criteria 1.1.1 Non-text Content. We plan to fix this by April 2021.
  • "Aria-labelledby" has incorrect (ID) reference. The Arlo platform does not allow the Aria labelledby tag to be used. This fails success criteria 1.1.1 Non-text Content. We plan to fix this by April 2021.
  • Input field has no description. Arlo does not allow for input fields to have descriptions. This fails success criteria 1.3.1 Info and Relationships. We plan to fix this by April 2021.
  • Link identified only by colour. Arlo style sheets are pre-set. This fails success criteria 1.4.1 Use of Colour. We plan to fix this by April 2021.
  • Language of page has not been set. The Arlo platform does not set the language of the pages. This fails success criteria 3.1.1 Language of Page. We plan to fix this by April 2021.
  • Element not highlighted on focus. The Arlo platform does not highlight elements on focus. This fails success criteria 2.4.7 Focus Visible. Until this is fixed, browser plug-ins like Focus Indicator for Chrome can help make the current focus visible and will make the page easy to navigate without a mouse

The content is not within the scope of the applicable legislation

PDFs and other documents

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We aim to make any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Our live video streams don’t have captions which doesn’t meet WCAG 2.1 success criterion 1.2.4 (captions - live).

However, we don’t plan to add captions to live video streams because live video is exempt.

Preparation of this Accessibility Statement

This statement was prepared on 22 Sept 2020. It was last reviewed on 22 Sept 2020. This website was last tested on 20 Sept 2020.

The University carried out a self-evaluation using a sector-leading, automated website governance platform called Siteimprove to identify any non-compliance.

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