Leading Digital Transformation in Healthcare

This practical CPD course is designed for healthcare professionals and service leaders interested in shaping the future of digital healthcare, regardless of their technical background. It provides a practical understanding of how to lead and manage digital transformation initiatives, including the adoption of emerging technologies and data systems within healthcare settings.

Focusing on real-world application, the course explores how tools such as electronic health records, AI-driven decision support and telehealth are shaping clinical practice, patient experience and service delivery. It will help you identify where digital approaches can add value in your organisation and how to engage effectively with digital transformation.

 

Who is this course for?

This course is designed for:

• Healthcare professionals (e.g. clinicians, nurses, allied health professionals)
• Healthcare managers and service leads
• Individuals involved in service improvement or digital transformation
• Professionals working in health and care organisations exploring digital innovation

No technical background is required.

 

Why take this course?

Health and care systems are increasingly expected to deliver:

• improved patient outcomes and experience
• more efficient and integrated services
• digitally enabled models of care

At the same time, digital technologies are evolving rapidly, creating both opportunities and challenges.

This course will help you move beyond awareness to understanding how digital technologies can be applied in practice, enabling you to engage more confidently with digital initiatives and contribute to service improvement.

 

What you will learn

By the end of the course, you will be able to:

• explain key digital health technologies and their impact on healthcare delivery
• evaluate opportunities to improve clinical workflows and patient engagement
• identify practical use cases within your own organisation
• understand key considerations around data, ethics and governance
• contribute to or support digital transformation initiatives

 

How you will learn

This course is delivered through six weekly live online 2-hour sessions, supported by self-directed learning materials.

You will learn through:

• interactive live sessions
• real-world case studies from healthcare settings
• group discussion and shared learning
• practical exercises

This structured approach allows you to reflect on your own context and apply learning between sessions.

 

Course content

Session 1 – Digital Transformation in Healthcare

• Key drivers and trends
• The role of digital technologies in modern healthcare systems

Session 2 – Electronic Health Records and Data Systems

• Understanding EHRs and data integration
• Opportunities and challenges

Session 3 – AI and Clinical Decision Support

• Applications of AI in clinical settings
• Benefits, risks and limitations

Session 4 – Telehealth and Digital Patient Engagement

• Remote care models
• Enhancing access and experience

Session 5 – Data Governance, Ethics and Regulation

• Key considerations in digital healthcare
• Managing risk and responsibility

Session 6 – Implementing Digital Change in Practice

• Challenges of implementation
• Supporting and leading digital transformation

 

Applying your learning

Throughout the course, you will:

• reflect on your own organisational context
• identify opportunities to improve services using digital tools
• consider practical approaches to implementation

You will leave with:

• a clearer understanding of digital health technologies
• practical ideas you can apply in your role
• greater confidence in engaging with digital transformation

 

Entry requirements

• No technical background required
• Suitable for professionals across health and care settings
• An interest in service improvement and innovation is recommended
• Open to entrepreneurs and innovators keen to explore and implement digital solutions to enhance healthcare delivery

 

Certification

Learners will receive a Certificate of Participation upon completion.

 

Meet the course presenter

Delivered by experienced academics and practitioners with expertise in digital health, healthcare systems and service improvement.

Dr Sabrina Azzi holds a PhD in Health Informatics, with a research focus on digital health and the application of data-driven technologies to improve healthcare delivery. She has extensive experience in the design and implementation of digital health solutions, with a particular interest in clinical decision support and knowledge management systems.

Dr Azzi was a key contributor to the development of the Software for the Evolution of Knowledge in Medicine (SEKMED), an advanced clinical decision-support system adopted by hospitals in Hull and Gatineau (Canada). This system supports clinicians in sharing knowledge and making evidence-based decisions, contributing to improved patient care and clinical outcomes.

Her work bridges research and practice, equipping healthcare professionals with the knowledge and practical skills needed to engage with and lead digital transformation in healthcare.

 

Sector and workforce relevance

Digital transformation is a major strategic priority across health and social care systems, with increasing emphasis on digitally enabled services, data-informed decision-making, integrated care and technology-supported workforce innovation. As organisations continue to respond to rising demand, workforce pressures and changing patient expectations, there is growing need for leaders who can confidently support and lead digital change within complex healthcare environments.

This course supports workforce capability development in digital leadership, transformation planning and organisational change across healthcare settings. It is particularly relevant for professionals involved in service improvement, operational leadership, digital implementation, innovation and strategic planning within NHS, health and social care and wider healthcare contexts. The knowledge and practical approaches explored throughout the course support organisations seeking to strengthen digital confidence, innovation capability and long-term transformation readiness across the workforce.